Trusted by

If you have a booking that you need to cancel following the Government changes please complete the Cancellation Form

Booking Cancellation / Voucher Request

Our cancellation policy:  

  • If the test you wish to cancel is more than 72 hours away, you can opt to receive a voucher that can be used to redeem a test at any of our sites across the UK. This voucher will be valid for 12 months from the date of your original test. 
  • If your test is within the next 72 hours, unfortunately we are unable to offer a voucher or refund. 

If you wish to cancel your booking and/or receive a voucher, please complete and submit the form below.

The first name of the primary person
The last name of the primary person
Please enter the booking reference for the primary person. Your booking reference will begin with 'CPT'. Failure to provide your CPT Booking Reference may delay your request.
Email used for the booking

Any information you submit here will only be used to contact you directly and will not be shared with third parties. Please read our Privacy Policy.