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Tests from £50

Booking Cancellation / Voucher Request

Our cancellation policy:  

Our tests are non-refundable, however, if the test you wish to cancel is more than 72 hours away, we will issue you with a voucher that can be used to redeem a test at any of our sites across the UK. This voucher will be valid for 12 months from the date of your original test. 

If your test is within 72 hours, a voucher will not be issued unless your flight has been cancelled by the airline within 72 hours or government guidelines have changed. In this event, we will ask for proof of that fact and you will have the option to rebook for an alternative date or request a voucher.

If you wish to cancel your booking, please complete and submit the form below.

The first name of the primary person
Email used for the booking
The last name of the primary person
Email used for the booking
Please enter the booking reference for the primary person. Your booking reference will begin with 'CPT'. or 'SCPT'. If you can't provide your booking Reference, it may delay your request.

Any information you submit here will only be used to contact you directly and will not be shared with third parties. Please read our Privacy Policy.