If you are running late for your appointment there is no need to let us know if you can make it on the day that you booked; we will assist you the best that we can when you arrive. Please keep the following in mind:
- We will be unable to conduct your test if you arrive at the test centre after the published closing time. (See article: Opening hours at ExpressTest test centres)
- You may have to wait in a queue to be swabbed.
- The time required to deliver your results is based on the time you are swabbed, so if you arrive late, you will receive your results later.
- Standard PCR (next day results), ALF and LAMP tests are offered throughout the day. Other test types are only offered at certain times, if you arrive late for your appointment, you may not be able to get the type of test you had booked.
If you arrive too late to take your test, consult our digital assistant Aida - click the icon in the lower right corner of your screen - and select 'On the day assistance'.