Changes to home test and Click & Collect bookings
If you would like to...
- change the date of your home test or;
- change the collection date for a test kit ordered as Click & Collect...
please contact us and select ‘Amend my booking’ in the 'How can we help?' field.
Home test cancellations
A home test for delivery cannot be cancelled after the test kit has been dispatched. This is usually the same day that it was ordered. If you have not yet received a dispatch confirmation email and you wish to cancel your order, contact us and select ‘Amend my booking’ in the 'How can we help?' field, and we will let you know if it is possible.