Making a Complaint

Have we let you down? Please let us know if your experience with us has not been as you expected, we welcome your feedback so we can improve our service to you. Please fill in the form below.

First Name *

Last Name *

Email Address *

Email used for the booking

Confirm Email Address *

Mobile Number *

Confirm Mobile Number *

ExpressTest Booking Reference

Please enter the booking reference for the primary person. Your booking reference will begin with 'CPT'.

What is the nature of your complaint? *

Please share any more details that are relevant to your case

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PCR Test Results are delivered by 10pm the next day, in some circumstances this could take up to 48hours.

Making a Complaint